Return Policy


Effective date: August 17, 2023

In store purchases can be returned within 2 weeks of purchase for store credit only (sorry, no refunds). We are a small store managing an ever-changing selection of styles to keep your interest piqued, so we cannot accept returns past the 2 week window. We are certain we’ll have something else in store that you will love, either now or next season.

Returns for online purchase must be delivered back to us within twelve days of purchase. You can return online purchases for store credit, exchange or a full refund less any shipping charges.

To return an item, please get in touch by emailing

Dear Duchess is not responsible for return shipping costs. We will process your refund as soon as your item is delivered in the same condition in which it was received (with tags, unworn, undamaged, unwashed). We cannot be held responsible for lost items or items damaged in the return shipment, so we recommend insured service.

We are always here to help, so please do not hesitate to contact us if you have a question about your return.