Refund policy

In-store Purchases:

In-store may be returned within seven days of purchase for exchange or store credit only (sorry, no refunds). We cannot accept returns past the seven day window. Items marked "Sale" are final sale and seasonal products are subject to return restrictions. 

Online Purchases:

Returns for online purchase must be delivered back to us within 7 days of delivery. You can return online purchases for store credit, exchange or a full refund less any shipping charges. 

Accessory and footwear purchases are final sale. Accessories include: belts, candles, handbags and wallets, jewelry, scarves.

Items reduced in price or marked "sale" are final sale and cannot be returned. 

Return policy is subject to seasonal amendments. 

To return an item, please get in touch by emailing info@dearduchessboutique.com. 

Dear Duchess is not responsible for return shipping costs. We will process your refund as soon as your item is delivered in the same condition in which it was received (with tags, unworn, undamaged, unwashed). We cannot be held responsible for lost items or items damaged in the return shipment, so we recommend insured service. 

We are always here to help, so please do not hesitate to contact us if you have a question about your return.